Efectos del sistema de gestión de la calidad en las entidades del sector público: incidencias en la prestación del servicio
- 1 online resource : illustrations.
Includes bibliographical references.
9789587820744 9587820746
Public utilities--Management.--Colombia
Public administration--Quality control.--Colombia
Public utilities--Customer services--Colombia.
Electronic books.
363.609861
Includes bibliographical references.
9789587820744 9587820746
Public utilities--Management.--Colombia
Public administration--Quality control.--Colombia
Public utilities--Customer services--Colombia.
Electronic books.
363.609861